Shipping policy
Shipping Policy: At Zemka Creations, we aim to deliver your handmade crochet purse to you as quickly and efficiently as possible. Below are the details of our shipping process.
Processing Time: All our crochet purses are made with care and attention to detail. Please allow 5-7 business days for order processing before your item is shipped. For custom orders, processing may take longer, and we will notify you of the estimated shipping time upon order confirmation.
Shipping Rates and Delivery Time
- Domestic Shipping
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-3 business days (Additional fees apply)
- Shipping rates will be calculated at checkout based on your location and the size of your order.
Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package's delivery progress.
Lost or Delayed Shipments: We are not responsible for shipping delays caused by carriers, weather, or customs. If your package is delayed or lost, please contact us at info@zemkacreations.com, and we will work with the carrier to resolve the issue.
Shipping to Incorrect Addresses: Please double-check your shipping information before placing your order. We are not responsible for items shipped to incorrect addresses provided by the customer.